“A patient or the patient’s first family makes a call to the front desk. The front desk, trained in patient relations with background knowledge of the medical field will note down particulars such as name, sex, age, address, nationality, complaints of the patients and the treatment done so far and the referring patient or contact. All the details noted will be strictly confidential.(Online enquiry form) Alternatively they can fill the form online and mail to our email address given below.
All patient enquiries are channelized only through the front desk route, i.e. the reception at the clinic. So in order to leave behind an enquiry, the patient or relatives should call at the clinic reception or should mail at clinic@theothersong.com
Once the enquiry is received at the reception, there is a team of doctors who looks into every individual enquiry and discusses as to which team of physicians should handle a given case. This decision, which is made by them is purely on the basis of clinical grounds and experience and strictly free of prejudice.