Clinic Policy

The other song accepts the following types of payment:

  • Cash (in person  at the clinic only) – Please do not drop cash in the ATM
  • Cheque ( by post or in person)
  • Credit card ( at the clinic only)
  • COD in cases of couriering medicine
  • Bank transfer- The transaction number is to be forwarded on info@theothersong.com after the bank transfer is done.

 

Payment may be made by a bank transfer at any of our following accounts:

 

ICICI BANK
ACCOUNT NAME FOUNDATION FOR VITAL HEALING
ACCOUNT NUMBER 001105022576
BRANCH NAME ANDHERI WEST BRANCH
IFSC CODE ICIC0000011
MICR NUMBER 400229003

CORPORATION BANK
ACCOUNT NAME FOUNDATION FOR VITAL HEALING
ACCOUNT NUMBER 147001601000045
BRANCH NAME JUHU – VILEPARLE BRANCH
IFSC CODE CORP0001470
MICR NUMBER 400017079
  • Credit card ( at the clinic only)
  • Bank transfer- The SWIFT COPY from your bank is to be forwarded on info@theothersong.com after the bank transfer is done. This helps us to trace your payment at our end.

Payment may be made by a bank transfer at any of our following accounts:

EURO Account

Beneficiary Name Foundation for Vital Healing
Beneficiary Address 1001, Peninsula Heights,C.D. Burfiwala Marg,Juhu Lane, Andheri (W),Mumbai, India.
Beneficiary bank name ICICI Bank
Branch address Sagar  Avenue  Building , opp. shopper’s stop, Andheri (w) Mumbai, Maharashtra, India  :400058
Account Number 001106000813
SWIFT CODE ICICINBBCTS
Currency Euro
Remittance Information/Further credit information Please write your name and the course Name.
Beneficiary’s Bank’s Correspondent Bank Name Address & Swift Code J P MORGAN CHASE BANK, FRANKFURTA/C number   6231605970SWIFT Code:   CHASDEFXXXXIBANK NO: DE92501108006231605970
Transaction Charges (strike out) To our Account / Beneficiary’s Account
Your bank will give you a reference number for the transaction. Please inform us the reference number. Please keep the number until we confirm the receipt.

USD Account

 

Beneficiary Name Foundation for Vital Healing
Beneficiary Address 1001, Peninsula Heights,C.D. Burfiwala Marg,Juhu Lane, Andheri (W),Mumbai, India.
Beneficiary bank name (Primary Bank) ICICI Bank
Branch address Sagar  Avenue  Building , opp. shopper’s stop, Andheri (w) Mumbai, Maharashtra, India  :400058
Account Number 001106000812
SWIFT CODE ICICINBBCTS
Currency USD
Remittance Information/Further credit information Please write your name and the course Name.
Beneficiary’s Bank’s Correspondent Bank Name Address & Swift Code (Secondary Bank) J P MORGAN CHASE BANK,NEW YORKAddress : 270 PARK AVE # 12. City: NEW YORK, NY. Zip Code: 10017A/C number   001 1 427374SWIFT Code:   CHASUS33XXXIBANK NO: ABAFED No 021000021

 

Your bank will give you a reference number for the transaction. Please inform us the reference number. Please keep the number until we confirm the receipt.

Our Advance Policy


We at the other song clinic do not want you to be left out of medicines. We have an advance facility wherein you can deposit advance at our clinic and get a regular supply of medicine during all emergencies. This advance can be used for your family, friends and relatives too.

Our Credit Policy


The clinic follows a NO CREDIT POLICY. The next follow up appointment / medication delivery will not be done if any outstanding dues are reflected against your name.

Our Refund Policy


The other song follows the following refund policy:

  • If the appointment is cancelled one month prior to the date of appointment you will be refunded 100% amount.
  • If the appointment is cancelled between 20 days to 30 days prior to the appointment you will be refunded 70 % amount.
  • If the appointment is cancelled between 10 days to 20 days prior to the appointment you will be refunded 50 % amount.
  • If the appointment is cancelled between 05 days to 10 days prior to the appointment you will be refunded 25 % amount.
  • No refund will be given if the appointment is cancelled 05 days prior to the appointment.

Refund would be 100% in cases where the appointment is cancelled due to:

  • Death of the patient
  • Medical emergency that requires admission in a hospital
  • Natural disaster / calamity

Medical Relief


We have a medical relief policy for non affording patients. You can check our financial aid program at the reception/ front desk and if you will qualify for the financial assistance you will need to present supporting documents as informed by the front desk to avail the financial aid program.

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